Contact & Support
Need help, found a bug, or have a question about a purchase? We're happy to help. We usually reply within 1–2 business days.
How to reach us
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Email supportsupport@onemoretile.game
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Bugs & feedbackEmail us with the steps to reproduce the issue
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Purchases & restoreInclude your Apple ID (not the password) and the purchase date
Common questions
My purchase isn't showing up
Open the Themes screen in the game and tap Restore Purchases. Your non-consumable purchases are restored automatically on a device signed in with the same Apple ID used for the original purchase.
Does the game require an internet connection?
No. One More Tile is fully playable offline. Ads and In-App Purchases require a connection, but they are entirely optional.
Where is my progress stored?
All progress, statistics and settings are stored locally on your device. We don't run accounts or servers for game data. See the Privacy Policy for details.
How do I remove ads?
Use the Remove Ads option in the game's settings. It is a one-time, non-consumable purchase that permanently disables ads on your account.
For App Store reviewers
If you are reviewing this app for the App Store and need assistance, please contact the support address above and include "App Review" in the subject line.